Part-Time Veterinary Front Desk Specialist

SmartRecruiters, Inc.; Portland (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time

Continuing Education Allowance

Referral Bonus Program

Background check may be required

Job summary

Portland Veterinary Hospital in Portland, TX is seeking a friendly, dependable veterinary receptionist for a part-time role to create a positive experience for clients and their pets.

You will greet clients, answer calls, schedule appointments, check in/out, and support the veterinary team with clear communication and compassionate service. This role emphasizes teamwork, patient care, and a welcoming atmosphere.

Qualifications

• At least 1 year of veterinary experience preferred.
• Excellent customer service and communication skills.
• A calm, compassionate approach when working with clients and their pets.
• Strong organizational skills and the ability to multitask in a fast-paced veterinary setting.
• Basic computer skills and the ability to learn veterinary practice management software.
• A dependable, team-oriented attitude and willingness to jump in where needed.
• A self-starter mindset and desire to continue developing your veterinary knowledge and customer service skills.

Responsibilities

• Greet clients and patients warmly and help create a welcoming veterinary hospital experience.
• Answer incoming calls and emails, respond to questions, and direct client concerns to the appropriate team member.
• Schedule appointments while helping maximize efficiency, patient flow, and the daily veterinary schedule.
• Check clients in and out, process payments, and ensure each visit ends with a positive experience.
• Maintain the appearance and organization of the veterinary reception area.
• Provide friendly, compassionate, and discreet emotional support to clients during difficult or sensitive situations.
• Communicate professionally with clients about veterinary services, appointments, and general questions.
• Work closely with the veterinary team to help ensure excellent communication and smooth daily operations.

Skills

Customer service

Communication

Organization

Multitasking

Computer basics

Tools

Practice management software

Job description

Portland Veterinary Hospital in Portland, TX is seeking a friendly, dependable veterinary receptionist for a part-time role to create a positive experience for clients and their pets.

You will greet clients, answer calls, schedule appointments, check in/out, and support the veterinary team with clear communication and compassionate service. This role emphasizes teamwork, patient care, and a welcoming atmosphere.