Part-Time Veteran Academic Liaison

Bunker-Hill-Community-College; Boston (MA); On-site; USD 28,000 - 39,000; Part time

Job summary

Bunker Hill Community College in Boston is seeking a Part-Time Veteran Academic Liaison to support the Veterans Center. You will handle data entry, manage veteran benefits information, and coordinate student records to assist veterans in navigating their studies.

The role requires CRM familiarity, strong communication, problem solving, and meticulous attention to detail, with a veteran-centered approach. If you are organized, resourceful, and committed to helping veterans succeed, apply today.

Qualifications

• CRM literacy and experience with data management tools.
• Clear, patient communication with student veterans and staff.
• Strong problem-solving and research abilities for complex questions.
• Resourceful and timely in providing concrete solutions.
• Careful data entry with confidentiality and precision.
• Genuine interest in supporting veterans in education.

Responsibilities

• Veteran Benefits Management: accurately enter and manage data for student veteran benefits.
• Student Veteran Information Coordination: compile, sort, and file veteran records for review.
• Administrative Support: assist with day-to-day tasks and record keeping for the BHCC Veteran Center.
• Problem Solving: research answers and guide veterans to the right services and solutions.

Skills

CRM literacy

Strong communication

Problem solving

Resourceful & reliable

Attention to detail

Veteran-centered approach

Job description

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The Part-Time Veteran Academic Liaison will serve as a vital support role within the BHCC Veterans Center, assisting the Academic Coordinator for Veteran Services with administrative and academic-related needs. The position involves data entry, coordinating veteran benefits, managing student information, and providing personalized support to veterans as they navigate their academic journey. This role requires an empathetic and resourceful individual with strong organizational skills and a passion for helping veterans achieve success in their education.

Responsibilities :

• Veteran Benefits Management: Accurately enter and manage data related to student veteran benefits, ensuring timely processing and documentation.
• Student Veteran Information Coordination: Compile, sort, and file student veteran records and information for review by the Academic Coordinator.
• Administrative Support: Assist the Academic Coordinator with day-to-day administrative tasks, record keeping, and filing for the BHCC Veteran Center.
• Problem Solving: Demonstrate resourcefulness in finding answers to student veterans' questions, helping them navigate challenges and access the right services.

Requirements:

• CRM Literacy: Experience with Customer Relationship Management (CRM) systems or similar data management tools.
• Strong Communication Skills: Ability to clearly communicate with student veterans and staff, demonstrating patience and understanding of the unique challenges veterans face.
• Problem-Solving: Able to troubleshoot and research answers to complex questions, ensuring student veterans receive accurate and actionable information.
• Resourceful & Reliable: Demonstrated ability to find and share concrete solutions, ensuring that veterans get the support they need in a timely manner.
• Attention to Detail: Accurate data entry and record keeping with an emphasis on confidentiality and precision.
• Veteran-Centered Approach: Genuine interest in serving and supporting veterans, with an understanding of the challenges they face in the academic environment.

Preferred Requirement:

• Prior experience working with student veterans or in veteran services is a plus.
• Familiarity with the VA (Veterans Affairs) benefits system.

Additional Information:

• Applicants who do not meet the qualifications as noted above area encouraged to put in writing precisely how their background and experience has prepared them with equivalent combination of education, training and experience required for the responsibilities of this position.
• Please note that as a condition of employment, the final candidate will undergo Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) background screenings in accordance with state regulations. The results of these screening may impact the hiring decision.