Part-Time Vet Receptionist — Growth & Flexible Hours (No Sundays)

Lakefield Veterinary Group; Plymouth (MN); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

Great benefits

No Sundays

No holidays

No overnight shifts

Job summary

Rockford Road Animal Hospital is seeking a part-time Customer Service Representative to join our seven-doctor practice. You will recruit new clients, promote services, and coordinate pet care while maintaining a low-stress environment for patients.

Prior veterinary reception experience is preferred. The CSR will welcome clients and pets, enter histories, schedule visits, triage inquiries, and ensure smooth workflow for the veterinary team.

Qualifications

• High School Diploma or GED required.
• 1+ years experience in retail sales or customer service preferred.
• Experience in a medical facility desired.
• Prior veterinary reception experience is preferred.

Responsibilities

• Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service, and Fun.
• Promote hospital services and products to existing and prospective clients.
• Welcome clients and pets, educate on preventive care and pet health needs.
• Document and enter pet history and services in the practice management software.
• Direct flow of clients and pets for efficient care.
• Answer client questions in person or by phone and triage service needs.
• Schedule appointments and coordinate with veterinarians for optimal timing.
• Provide instructions and invoices to outgoing clients.
• Dispense prescribed items and sell retail products.
• Handle cash and daily cash drawer reconciliation.
• Respond professionally to complaints and resolve issues.

Skills

Customer service

Medical terminology

Office skills

Communication

Time management

Detail-oriented

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Rockford Road Animal Hospital is seeking a part-time Customer Service Representative to join our seven-doctor practice. You will recruit new clients, promote services, and coordinate pet care while maintaining a low-stress environment for patients.

Prior veterinary reception experience is preferred. The CSR will welcome clients and pets, enter histories, schedule visits, triage inquiries, and ensure smooth workflow for the veterinary team.