Part-Time Banking Sales & Service Pro

Citigroup Inc.; Town of North Hempstead (NY); On-site; USD 50,000 - 65,000; Part time

Job summary

Citigroup Inc. in Garden City Park, NY, seeks an entry-level Universal Banker to support sales and service activities, assist with basic account openings, and resolve service issues for consumer clients.

You will refer opportunities to partners, execute transactions per policy, and participate in branch campaigns while maintaining compliance and customer satisfaction. This role emphasizes relationship-building and risk-awareness in a retail banking environment.

Qualifications

• 1-3 years of relevant experience.
• Retail banking or similar experience required.
• Clear and concise written and verbal communication skills.

Responsibilities

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Retail Banking exp

Customer service

Education

High School diploma

Job description

Citigroup Inc. in Garden City Park, NY, seeks an entry-level Universal Banker to support sales and service activities, assist with basic account openings, and resolve service issues for consumer clients.

You will refer opportunities to partners, execute transactions per policy, and participate in branch campaigns while maintaining compliance and customer satisfaction. This role emphasizes relationship-building and risk-awareness in a retail banking environment.