Banking Sales & Service Specialist (Part-Time)

Citigroup Inc.; Alameda (CA); On-site; USD 50,000 - 65,000; Part time

Job summary

Citigroup Inc. in Alameda, CA is seeking an Universal Banker to support sales and service activities in a part-time capacity. You will assist in opening accounts, resolve service issues, and refer opportunities to partners while helping the branch execute campaigns and product initiatives.

The role emphasizes customer loyalty, risk awareness, and compliance with bank policies. A high school diploma is required with 1–3 years of relevant experience in retail banking or similar roles.

Qualifications

• Entry-level role focused on customer service and sales support.
• Clear and concise written and verbal communication is essential.
• Experience in a retail banking environment is preferred.

Responsibilities

• Assist in basic account opening for existing customers.
• Provide service delivery to resolve account service issues.
• Execute financial transactions per bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities from service transactions and resolve complaints promptly.
• Support sales activities within the branch through events and campaigns.
• Adhere to operational controls to ensure safety of assets and comply with laws.
• Assess risk and escalate control issues while upholding Citi's policies.

Skills

Communication skills

Retail banking experience

Team collaboration

Education

High School diploma or equivalent

Job description

Citigroup Inc. in Alameda, CA is seeking an Universal Banker to support sales and service activities in a part-time capacity. You will assist in opening accounts, resolve service issues, and refer opportunities to partners while helping the branch execute campaigns and product initiatives.

The role emphasizes customer loyalty, risk awareness, and compliance with bank policies. A high school diploma is required with 1–3 years of relevant experience in retail banking or similar roles.