Part-Time Universal Banker: Grow Sales & Loyalty

Citigroup Inc.; Pasadena (CA); On-site; USD 48,000 - 62,000; Part time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Life insurance

Disability insurance

Wellness programs

Paid time off

Job summary

Citigroup Inc. in Pasadena seeks an entry-level Universal Banker to assist in the execution of sales, products or service activities in coordination with the customer service team.

The role aims to foster relations with customers to build loyalty and help increase sales to individual consumer clients. The position involves supporting account opening, handling service issues, processing transactions, referring opportunities, and contributing to branch seminars and campaigns while maintaining

Qualifications

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Consistently demonstrates clear and concise written and verbal communication skills.

Responsibilities

• Assist in basic account opening for existing customer.
• Provide service delivery to internal/external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively.
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.

Skills

Communication skills

Retail banking experience

Education

High School diploma or equivalent

Job description

Citigroup Inc. in Pasadena seeks an entry-level Universal Banker to assist in the execution of sales, products or service activities in coordination with the customer service team.

The role aims to foster relations with customers to build loyalty and help increase sales to individual consumer clients. The position involves supporting account opening, handling service issues, processing transactions, referring opportunities, and contributing to branch seminars and campaigns while maintaining