Part-Time Universal Banker (20 hrs): Build Customer Relationships

Citi; Pasadena (CA); On-site; USD 48,000 - 62,000; Part time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Paid time off

Job summary

Citi, located in Pasadena, CA, is seeking an entry-level Universal Banker to support sales and service in coordination with the customer service team. The role aims to foster customer relationships and promote loyalty while assisting in basic account openings and resolving service issues.

The position is part-time in a consumer sales/branch sales setting, with a salary range shown for full-time employment and prorated for part-time hires.

Qualifications

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Consistently demonstrates clear and concise written and verbal communication skills.

Responsibilities

• Assist in basic account opening for existing customer.
• Provide service delivery to internal/external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively.
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Communication skills

Retail banking experience

Attention to detail

Education

High School Diploma

Job description

Citi, located in Pasadena, CA, is seeking an entry-level Universal Banker to support sales and service in coordination with the customer service team. The role aims to foster customer relationships and promote loyalty while assisting in basic account openings and resolving service issues.

The position is part-time in a consumer sales/branch sales setting, with a salary range shown for full-time employment and prorated for part-time hires.