Part-Time Universal Banker — Customer Growth & Service

Citigroup Inc.; Miami Beach (FL); On-site; USD 42,000 - 54,000; Part time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Paid holidays

Wellness programs

Job summary

Citigroup Inc. is seeking a Universal Banker in Miami Beach to assist in selling and servicing bank products for consumer clients. This entry-level role supports the customer service team and helps build customer loyalty through accurate account handling and service excellence.

The position is part-time with a salary range that aligns to Citi's Miami market band. Prior retail banking experience and strong communication skills are valued, with bilingual English/Spanish abilities considered a plus.

Qualifications

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Bilingual English/Spanish Speaking Preferred

Responsibilities

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Communication skills

Bilingual English/Spanish

Education

High School diploma

Job description

Citigroup Inc. is seeking a Universal Banker in Miami Beach to assist in selling and servicing bank products for consumer clients. This entry-level role supports the customer service team and helps build customer loyalty through accurate account handling and service excellence.

The position is part-time with a salary range that aligns to Citi's Miami market band. Prior retail banking experience and strong communication skills are valued, with bilingual English/Spanish abilities considered a plus.