Part-Time Universal Banker - Customer-Focused Banking

Citibank (Switzerland) AG; Alameda, Northern (CA, KY); Hybrid; USD 33,000 - 43,000; Part time

Benefits offered by this job

Medical, dental & vision

401(k)

Paid time off

Job summary

Citibank (Switzerland) AG – Alameda Branch is seeking a Part-Time Universal Banker (20 hours) in Alameda, CA. This entry-level role assists in account openings, handles service transactions, and supports branch sales and seminars to build customer loyalty.

Responsibilities include risk awareness, regulatory adherence, and driving customer satisfaction through efficient service. The position operates on a part-time schedule with compensation aligned to Citi’s benefits and pay practices, including

Qualifications

• 1-3 years of relevant retail banking experience.
• Strong written and verbal communication skills.

Responsibilities

• Assist in basic account opening for existing customers.
• Provide service delivery to resolve account service issues.
• Execute financial transactions per bank policies.
• Refer opportunities to segment partners when appropriate.
• Create sales opportunities from service transactions and resolve complaints promptly.
• Support branch sales/service activities at seminars and campaigns.
• Adhere to controls and regulatory procedures to safeguard assets.
• Assess risk in business decisions and escalate issues with transparency.

Skills

Customer service

Sales

Cash handling

Education

High School diploma

Job description

Citibank (Switzerland) AG – Alameda Branch is seeking a Part-Time Universal Banker (20 hours) in Alameda, CA. This entry-level role assists in account openings, handles service transactions, and supports branch sales and seminars to build customer loyalty.

Responsibilities include risk awareness, regulatory adherence, and driving customer satisfaction through efficient service. The position operates on a part-time schedule with compensation aligned to Citi’s benefits and pay practices, including