Part-Time Universal Banker - Build Loyalty & Drive Sales

Citi; Washington (District of Columbia); On-site; USD 48,000 - 62,000; Part time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Life, accident, and disability保险

Wellness programs

Paid time off

Job summary

The Universal Banker at Citi in Washington, D.C. is an entry level role supporting sales, service and product activities in coordination with the customer service team to build loyalty and drive growth with individual consumer clients.

Key duties include assisting with basic account openings, handling service requests, processing transactions, and contributing to seminars and campaigns while adhering to bank policies and risk controls.

Qualifications

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Clear and concise written and verbal communication skills.
• Bilingual Spanish preferred but not required.

Responsibilities

• Assist in basic account opening for existing customer.
• Provide service delivery to internal/external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively.
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.

Skills

Bilingual Spanish

Customer service

Communication skills

Education

High School diploma

Job description

The Universal Banker at Citi in Washington, D.C. is an entry level role supporting sales, service and product activities in coordination with the customer service team to build loyalty and drive growth with individual consumer clients.

Key duties include assisting with basic account openings, handling service requests, processing transactions, and contributing to seminars and campaigns while adhering to bank policies and risk controls.