Part-Time Banking & Sales Specialist

Citi; Washington; On-site; USD 48,000 - 62,000; Part time

Job summary

Citi in Washington is seeking an Universal Banker to support sales and service in coordination with the customer service team. The role focuses on fostering customer loyalty and increasing sales to individual consumer clients, across branch operations in the Washington area.

The position is part time, requiring strong communication and prior retail banking experience. You will assist with account openings, service resolution, and transactions while upholding bank policies and risk controls.

Qualifications

• 1-3 years of relevant experience.
• Retail banking or similar experience required.
• Strong written and verbal communication skills.

Responsibilities

• Assist in basic account opening for existing customer.
• Provide service delivery to internal/external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively.
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Communication skills

Retail banking experience

Customer service

Education

High School diploma or equivalent

Job description

Citi in Washington is seeking an Universal Banker to support sales and service in coordination with the customer service team. The role focuses on fostering customer loyalty and increasing sales to individual consumer clients, across branch operations in the Washington area.

The position is part time, requiring strong communication and prior retail banking experience. You will assist with account openings, service resolution, and transactions while upholding bank policies and risk controls.