Entry-Level Universal Banker: Build Relationships & Drive Sales

Citi; Washington (District of Columbia); On-site; USD 48,000 - 62,000; Part time

Job summary

Citi is seeking an entry-level Universal Banker in the Washington, DC area to assist in opening accounts, provide service delivery, and process transactions in line with bank policies.

The role supports branch sales and customer service initiatives, with opportunities to refer leads to segment partners and participate in promotional campaigns. The position is primarily on-site and part-time, with standard Citi benefits.

Qualifications

• 1-3 years of relevant experience
• Previous Retail Banking or similar experience required
• Clear and concise written and verbal communication skills

Responsibilities

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Written and verbal communication

Retail banking experience

Customer service

Education

High School diploma or equivalent

Job description

Citi is seeking an entry-level Universal Banker in the Washington, DC area to assist in opening accounts, provide service delivery, and process transactions in line with bank policies.

The role supports branch sales and customer service initiatives, with opportunities to refer leads to segment partners and participate in promotional campaigns. The position is primarily on-site and part-time, with standard Citi benefits.