Part-Time Universal Banker (20 hrs) — Customer Banking

Citibank (Switzerland) AG; California (MO); Hybrid; Confidential; Part time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Paid time off

Job summary

Citibank (Switzerland) AG is seeking a Part-Time Universal Banker in La Crescenta, CA to assist in sales, services, and account handling. The role emphasizes building customer loyalty, resolving service issues, and referring opportunities to partners to drive branch performance.

The ideal candidate has 1–3 years in retail banking or similar, strong written and verbal communication, and a high school diploma. This position is on-site and prorated for part-time hours.

Qualifications

• 1-3 years of relevant experience
• Previous Retail Banking or similar experience required
• Consistently demonstrates clear and concise written and verbal communication skills

Responsibilities

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Skills

Written communication

Verbal communication

Retail banking experience

Education

High School diploma or equivalent

Job description

Citibank (Switzerland) AG is seeking a Part-Time Universal Banker in La Crescenta, CA to assist in sales, services, and account handling. The role emphasizes building customer loyalty, resolving service issues, and referring opportunities to partners to drive branch performance.

The ideal candidate has 1–3 years in retail banking or similar, strong written and verbal communication, and a high school diploma. This position is on-site and prorated for part-time hours.