Part-Time Unarmed Security & Customer Service Officer

Allied Universal; Miami (FL); On-site; USD 22,000 - 25,000; Part time

Job summary

Allied Universal in Miami, FL is hiring a Part-Time Security Officer for Customer Service Patrol. You will provide security and friendly service to residents, guests, and vendors, while maintaining a visible presence to deter incidents.

Responsibilities include responding to incidents, patrolling assigned areas, monitoring access points, and reporting findings to site management. The role offers flexible weekend evening hours and opportunities within a growing security team.

Qualifications

• Customer service experience is preferred.
• Alarm panel experience is preferred.
• Comfortably using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• A drug screen may be required where permitted by law.
• Licensing requirements may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to residents, guests, visitors, and vendors by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Respond to incidents, resident concerns, access issues, and critical situations in a calm, professional, problem-solving manner.
• Conduct regular and random unarmed patrols of residential common areas, entry points, parking areas, building perimeters, and other assigned locations to deter unauthorized activity.
• Monitor access points and visitor activity, verify credentials or authorization as directed by site procedures, and report suspicious activity or policy violations.
• Prepare clear, accurate reports of incidents, observations, and patrol activities, and communicate relevant information to site management and Allied Universal supervision.

Skills

Customer service

Alarm panel experience

Computer literacy

Education

High school diploma or equivalent

Job description

Allied Universal in Miami, FL is hiring a Part-Time Security Officer for Customer Service Patrol. You will provide security and friendly service to residents, guests, and vendors, while maintaining a visible presence to deter incidents.

Responsibilities include responding to incidents, patrolling assigned areas, monitoring access points, and reporting findings to site management. The role offers flexible weekend evening hours and opportunities within a growing security team.