Part-Time Test Proctor - Welcoming, Tech-Savvy Support

Washtenaw Community College,; Michigan; On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

3 credit hours tuition waiver

Retirement options

Discounts at Health & Fitness Center

Barnes & Noble Bookstore discounts

Job summary

Washtenaw Community College seeks a Part-time Proctor to greet students and administer computer, paper, and pencil examinations on campus, providing orientation and testing information to candidates.

The role requires a high school diploma or GED, at least 15 college credits, and 2+ years of customer-service experience. Proficiency with computers and basic troubleshooting is needed, with occasional weekend availability.

Qualifications

• High school graduate or GED equivalent.
• At least 15 credit hours of higher education.
• At least two (2) years’ experience in a position demonstrating strong interpersonal and communication skills.
• Proficient in computers and/or computerized assessment testing, with ability to perform essential operations (scrolling, limited keyboarding, printing, start-up and shutdown of computers) and troubleshoot basic technical problems.
• Demonstrated high level of customer service and a positive attitude towards serving the college community.
• Possess good judgment, resourcefulness, and a high degree of discretion in handling confidential test score information and protected proctor passwords.
• Excellent organizational skills to help the testing process run efficiently.
• Ability to use workplace technology relevant to the position, including the capacity to learn and appropriately leverage emerging AI-supported tools.
• Ability to work varying hours

Responsibilities

• Check in candidates and describe the testing process to examinees.
• Proctor computer, paper and pencil examinations.
• Regulate flow of candidates into the testing area.
• Provide assistance to candidates.
• Print candidate test score reports at the end of each candidate’s testing session, and maintain files/records with testing records for each candidate tested.
• Start up and close down all the computer stations using established protocols at the beginning and end of operation hours.
• Ensure a welcoming, non-threatening environment for examinees.
• Introduce students to college services and entry assessment information.
• Utilize technology, including AI-enabled tools and software where appropriate, to support the effective performance of assigned duties, enhance productivity, improve communication and information management, support decision-making, and other responsibilities, while ensuring compliance with confidentiality requirements, institutional policies, procedures, and applicable regulations.
• Regular attendance on campus is required for this position.
• Other duties as assigned.

Job description

Washtenaw Community College seeks a Part-time Proctor to greet students and administer computer, paper, and pencil examinations on campus, providing orientation and testing information to candidates.

The role requires a high school diploma or GED, at least 15 college credits, and 2+ years of customer-service experience. Proficiency with computers and basic troubleshooting is needed, with occasional weekend availability.