Part-time Teller, Shaler

Dollar Bank; Pittsburgh (Allegheny County); On-site; USD 34,000 - 42,000; Full time

Job summary

Dollar Bank is seeking a Teller to serve as a key team member, delivering exceptional customer service and building welcoming banking experiences in Pittsburgh. You will handle deposits, withdrawals, transfers, and loan payments for retail and business accounts, while identifying opportunities for referrals and cross-sell.

The role requires a high school diploma or GED, strong arithmetic and multitasking skills, and the ability to travel to training as needed.

Qualifications

• High school diploma or GED required.
• Ability to travel to training if needed.

Responsibilities

• Process transactions on retail and corporate accounts (deposits, withdrawals, transfers, loan payments).
• Meet referral goals and identify opportunities for customers.
• Maintain cash drawers, terminals and valuables with accuracy.
• Manage teller window and ensure accurate balancing.
• Provide quality customer service with professional appearance and integrity.

Skills

Customer service

Cash handling

Attention to detail

Multitasking

Computer literacy

Relationship building

Communication

Education

High school diploma or GED

Tools

Teller equipment

Banking software

Job description

The Teller serves as a key team member, dedicated to providing exceptional customer service and fostering a welcoming banking experience. As the first point of contact, this position is responsible for engaging with customers, building strong relationships, and providing personalized assistance. Key responsibilities include processing various financial transactions, such as deposits, withdrawals, and loan payments, for both retail and business accounts. The Teller is also equipped with the necessary training and resources to identify opportunities for referrals, helping customers discover additional banking solutions that meet their needs.

Education and Experience Requirements:

• High school diploma OR GED required.
• Ability to travel as needed to trainingEssential Functions:
• Process transactions through the teller equipment on all retail and corporate accounts, including, but not limited to, deposits, withdrawals, transfers, loan payments, and cash advances.
• Meet established referral goals.
• Maintain cash flow and security drawers, terminals, and other valuables.
• Manage a teller window while maintaining an acceptable balancing record.
• Multitasking skills to quickly shift from transaction to transaction.
• Arithmetic skills to count money accurately.
• Computer literacy to access account information and process transactions.
• Develop a thorough knowledge of Bank products and guidelines by attending the required classes.
• Process transactions in an accurate and efficient manner while providing quality customer service.
• Maintain a professional appearance and always conduct yourself in a professional manner.
• Maintain the highest level of professional integrity and ethics.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.