Full-time Teller, Fox Chapel

Dollar Bank; Pittsburgh (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Job summary

Dollar Bank is seeking a Teller to be the first point of contact, delivering friendly, accurate service to customers in a welcoming banking environment. You will handle deposits, withdrawals, loan payments, and basic transactions while building relationships and identifying referral opportunities.

Ideal candidates have a high school diploma or GED, strong arithmetic and computer skills, and the ability to multi-task with professionalism and integrity in a regulated banking setting.

Qualifications

• Proven ability to provide quality customer service.
• Strong math skills for cash handling and balancing.
• Willingness to learn bank products and guidelines.

Responsibilities

• Process transactions through teller equipment on all retail and corporate accounts, including deposits, withdrawals, transfers, loan payments, and cash advances.
• Meet established referral goals.
• Maintain cash flow and security drawers, terminals, and other valuables.
• Manage a teller window while maintaining an acceptable balancing record.
• Multitasking skills to quickly shift from transaction to transaction.
• Arithmetic skills to count money accurately.
• Computer literacy to access account information and process transactions.
• Develop knowledge of Bank products and guidelines by attending required classes.
• Process transactions accurately and efficiently while providing quality customer service.
• Maintain a professional appearance and conduct.
• Uphold the highest level of integrity and adhere to risk management and regulatory requirements.

Skills

Customer service

Cash handling

Relationship building

Multitasking

Arithmetics

Computer literacy

Education

High school diploma or GED

Job description

The Teller serves as a key team member, dedicated to providing exceptional customer service and fostering a welcoming banking experience. As the first point of contact, this position is responsible for engaging with customers, building strong relationships, and providing personalized assistance. Key responsibilities include processing various financial transactions, such as deposits, withdrawals, and loan payments, for both retail and business accounts. The Teller is also equipped with the necessary training and resources to identify opportunities for referrals, helping customers discover additional banking solutions that meet their needs.

Education and Experience Requirements:

• High school diploma OR GED required.
• Ability to travel as needed to training.

Essential Functions:

• Process transactions through the teller equipment on all retail and corporate accounts, including, but not limited to, deposits, withdrawals, transfers, loan payments, and cash advances.
• Meet established referral goals.
• Maintain cash flow and security drawers, terminals, and other valuables.
• Manage a teller window while maintaining an acceptable balancing record.
• Multitasking skills to quickly shift from transaction to transaction.
• Arithmetic skills to count money accurately.
• Computer literacy to access account information and process transactions.
• Develop a thorough knowledge of Bank products and guidelines by attending the required classes.
• Process transactions in an accurate and efficient manner while providing quality customer service.
• Maintain a professional appearance and always conduct yourself in a professional manner.
• Maintain the highest level of professional integrity and ethics.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.