Part-time Teller, Shaler Drive Thru

Dollar Bank; Pittsburgh (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Job summary

Dollar Bank in Pittsburgh is seeking a friendly Teller to serve as the first point of contact for customers. You will process deposits, withdrawals, transfers, and loan payments across retail and corporate accounts while delivering excellent service.

You will build relationships, identify referral opportunities, and complete required training to expand customers’ banking solutions. A high school diploma or GED is required, and professionalism and integrity are essential.

Qualifications

• Strong customer service skills and a professional demeanor.
• Ability to handle cash accurately and balance cash drawers.
• Knowledge of common bank products and guidelines; willingness to learn more through training.

Responsibilities

• Process transactions through teller equipment on all retail and corporate accounts (deposits, withdrawals, transfers, loan payments, cash advances).
• Meet established referral goals.
• Maintain cash flow and secure drawers, terminals and valuables.
• Manage a teller window while maintaining an accurate balancing record.
• Multitask to shift between transactions efficiently.
• Count money accurately with arithmetic skills.
• Access account information and process transactions via computer systems.
• Attend required training to gain thorough knowledge of Bank products and guidelines.
• Provide transactions and service with a professional appearance and conduct.
• Uphold the highest level of professional integrity and comply with laws and company procedures.

Skills

Customer service

Cash handling

Bank product knowledge

Referral selling

Multitasking

Arithmetic

Computer literacy

Professional appearance

Education

High school diploma or GED

Tools

Teller equipment

Job description

The Teller serves as a key team member, dedicated to providing exceptional customer service and fostering a welcoming banking experience. As the first point of contact, this position is responsible for engaging with customers, building strong relationships, and providing personalized assistance. Key responsibilities include processing various financial transactions, such as deposits, withdrawals, and loan payments, for both retail and business accounts. The Teller is also equipped with the necessary training and resources to identify opportunities for referrals, helping customers discover additional banking solutions that meet their needs.Education and Experience Requirements:

• High school diploma OR GED required.
• Ability to travel as needed to trainingEssential Functions:
• Process transactions through the teller equipment on all retail and corporate accounts, including, but not limited to, deposits, withdrawals, transfers, loan payments, and cash advances.
• Meet established referral goals.
• Maintain cash flow and security drawers, terminals, and other valuables.
• Manage a teller window while maintaining an acceptable balancing record.
• Multitasking skills to quickly shift from transaction to transaction.
• Arithmetic skills to count money accurately.
• Computer literacy to access account information and process transactions.
• Develop a thorough knowledge of Bank products and guidelines by attending the required classes.
• Process transactions in an accurate and efficient manner while providing quality customer service.
• Maintain a professional appearance and always conduct yourself in a professional manner.
• Maintain the highest level of professional integrity and ethics.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank’s risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.