Part-Time Teller: Fast Cash & Customer Care

Santander Consumer USA Inc.

East Brunswick Township (NJ)

On-site

USD 30,000 - 47,000

Full time

5 days ago
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Job summary

Santander Consumer USA Inc. in New Jersey, East Brunswick is seeking a Teller to assist customers with banking needs, process transactions, and promote products.

You will handle cash, maintain accuracy, and comply with risk and policy requirements while delivering friendly service in a fast-paced branch environment. The role requires 6+ months cash handling and customer service experience, a high school diploma or GED, and availability including weekends/evenings.

Qualifications

  • High school diploma, GED, or equivalent - Required.
  • 6+ months cash handling experience - Required.
  • 6+ months demonstrated customer service experience - Required.
  • Excellent customer service skills and a passion for helping others.
  • Ability to identify and elevate concerns of risk to appropriate channels.
  • Ability to follow directions, policies, and procedures.
  • Effective listening and communication skills.
  • Comfortable using digital tools and technology to engage customers.
  • Energetic, organized and able to multi-task in a fast-paced environment.
  • Attention to detail and accuracy.
  • Computer proficiency and basic math skills.
  • Ability to work branch hours, including weekends and evenings.

Responsibilities

  • Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
  • Process transactions, including deposits, withdrawals, and transfers.
  • Handle cash and maintain accurate cash drawer balances.
  • Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
  • Recognize opportunities and cross-sell bank products to deepen customer relationships.
  • Engage customers and leverage digital tools to educate them on self-service options.
  • Assist with custodianship, audits, and other operational tasks.
  • Maintain a clean and organized work area, to create a welcoming environment for customers.
  • Responsibilities may extend to supporting nearby branch locations based on business necessity.

Skills

Cash Handling
Customer Service
Communication
Attention to detail
Multi-tasking
Computer proficiency
Basic math

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Santander Consumer USA Inc. in New Jersey, East Brunswick is seeking a Teller to assist customers with banking needs, process transactions, and promote products.

You will handle cash, maintain accuracy, and comply with risk and policy requirements while delivering friendly service in a fast-paced branch environment. The role requires 6+ months cash handling and customer service experience, a high school diploma or GED, and availability including weekends/evenings.

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