Part-Time Teller: Customer-First Banking & Tech Tools

PNC Financial Services Group, Inc.; Fort Lee (NJ); On-site; USD 24,000 - 40,000; Part time

Benefits offered by this job

Medical coverage

401(k) with company match

Paid holidays

Paid time off

Dental and vision

Job summary

PNC Financial Services Group, Inc. in Fort Lee, New Jersey seeks a Part Time Teller to deliver a friendly, efficient customer experience while helping customers manage their finances with confidence.

You will process transactions, educate customers on digital tools, identify banking opportunities, and refer to branch staff as appropriate. This role emphasizes accuracy, compliance, and a service mindset in a supportive in-office environment.

Qualifications

• Customer service environment experience preferred.
• Knowledge of branch banking processes recommended.
• Ability to educate customers on digital tools and options.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Processes a variety of customer interactions.
• Educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities and refers as appropriate.
• Performs lobby engagement activities to connect with customers and position PNC products.
• Educates customers on options for managing financial transactions by leveraging technology.
• Applies product and procedural knowledge to solve customer's problems.
• Ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy and Attention to Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection and Prevention

Managing Multiple Priorities

Matrix Management

Problem Solving

Understanding Customer Needs Work

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Fort Lee, New Jersey seeks a Part Time Teller to deliver a friendly, efficient customer experience while helping customers manage their finances with confidence.

You will process transactions, educate customers on digital tools, identify banking opportunities, and refer to branch staff as appropriate. This role emphasizes accuracy, compliance, and a service mindset in a supportive in-office environment.