Part-Time Teller: Elevate Client Experience & Banking

Citigroup Inc.; New York, Northern (NY, KY); Hybrid; USD 42,000 - 52,000; Part time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Job summary

Citigroup Inc. is seeking an entry-level Teller in New York to assist with daily branch activities and provide frontline client service. You will handle cash transactions, educate clients on digital tools, and support revenue generation through excellent service and product referrals.

The role emphasizes accuracy, compliance, and customer-focused behavior, with a quota of handling cash and delivering a high-quality client experience in a fast-paced environment.

Qualifications

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.
• Money handling experience.
• Effective problem solving and communication skills.
• Ability to work well in a team oriented environment.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service.
• Perform banking transactions including managing cash, deposits, and maintaining branch vault cash.
• Identify referral opportunities for new products and services based on client’s financial goals.
• Educate clients on digital and self-service opportunities offered by Citi.
• Adhere to bank policies, controls, and regulatory procedures to safeguard assets.
• Ensure client needs are met and manage issues, escalating as needed.
• Maintain knowledge of client accounts and products offered.

Skills

Customer service

Money handling

Sales experience

Problem solving

Team player

Education

High School diploma or equivalent

Job description

Citigroup Inc. is seeking an entry-level Teller in New York to assist with daily branch activities and provide frontline client service. You will handle cash transactions, educate clients on digital tools, and support revenue generation through excellent service and product referrals.

The role emphasizes accuracy, compliance, and customer-focused behavior, with a quota of handling cash and delivering a high-quality client experience in a fast-paced environment.