Part-Time Teller & Customer Experience Champion

Citi; North Great River (NY); On-site; USD 42,000 - 52,000; Part time

Job summary

Citi is seeking an entry-level Teller in Central Islip, New York. This part-time position focuses on delivering high-quality client service and executing routine banking transactions.

You will work as the first point of contact, helping clients with deposits, cash handling, and guiding them to Citi’s digital services. Responsibilities include ensuring accuracy, adhering to policies, and identifying opportunities to refer clients to additional products.

Qualifications

• Previous relevant experience preferred
• Demonstrated sales and customer service experience
• Money handling experience
• Effective problem solving and communication skills
• Ability to work well in a team oriented environment

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
• Perform efficient and accurate banking transactions including managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
• Identify referral opportunities for new products and services based on client's financial goals
• Educate clients on digital and self-service opportunities offered by Citi
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
• Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
• Maintain working knowledge of client accounts as well as new and existing products and services offered
• Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citi and assets

Skills

Previous relevant experience

Sales experience

Customer service experience

Money handling

Problem solving

Teamwork

Education

High School diploma or equivalent

Job description

Citi is seeking an entry-level Teller in Central Islip, New York. This part-time position focuses on delivering high-quality client service and executing routine banking transactions.

You will work as the first point of contact, helping clients with deposits, cash handling, and guiding them to Citi’s digital services. Responsibilities include ensuring accuracy, adhering to policies, and identifying opportunities to refer clients to additional products.