Branch Client Service Teller

Citigroup Inc.; Fullerton (CA); On-site; USD 28,000 - 32,000; Part time

Job summary

Citigroup Inc. in Fullerton, CA is seeking an entry-level Teller to support branch activities and deliver friendly, customer-focused service. You will assist with day-to-day transactions and help clients access Citi's products and digital tools.

As the first point of contact, you’ll process deposits and cash handling while maintaining accuracy and compliance. This role offers part-time scheduling with opportunities to grow within retail banking and drive client satisfaction.

Qualifications

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.
• Money handling experience.
• Effective problem solving and communication skills.
• Ability to work well in a team oriented environment.

Responsibilities

• Serve as first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service.
• Perform efficient and accurate banking transactions including managing cash supply for the branch, deposits, and maintaining branch vault cash.
• Identify referral opportunities for new Citi products and services based on client’s financial goals.
• Educate clients on digital and self-service opportunities offered by Citi.
• Adhere to bank policies, operational controls, and regulatory procedures to ensure safety of client and bank assets.
• Ensure all client needs are met and effectively manage client issues, escalating as needed.
• Maintain working knowledge of client accounts and Citi products and services offered.
• Fulfilling clients’ necessities while providing an exceptional client experience, measured by specific metrics.
• Appropriately assess risk in business decisions and drive compliance with laws, rules, and regulations.

Skills

Customer service

Sales experience

Money handling

Problem solving

Teamwork

Education

High School diploma or equivalent

Job description

Citigroup Inc. in Fullerton, CA is seeking an entry-level Teller to support branch activities and deliver friendly, customer-focused service. You will assist with day-to-day transactions and help clients access Citi's products and digital tools.

As the first point of contact, you’ll process deposits and cash handling while maintaining accuracy and compliance. This role offers part-time scheduling with opportunities to grow within retail banking and drive client satisfaction.