Part-Time Teller: Cash & Client Experience Pro

Citigroup Inc.; Millbrae (CA); On-site; USD 42,000 - 52,000; Part time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Paid time off

Job summary

Citigroup Inc. is seeking a part-time Teller in Millbrae, California to assist with branch activities and provide day-to-day client-facing services. You will handle transactions, educate clients on digital tools, and help promote Citi products while following policies and controls.

The role emphasizes strong customer service, accuracy in cash handling, and the ability to identify referral opportunities to support branch revenue in a fast-paced environment.

Qualifications

• High School diploma or equivalent.
• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.
• Money handling experience.
• Effective problem solving and communication skills.
• Ability to work well in a team oriented environment.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service.
• Perform efficient and accurate banking transactions including managing cash supply for the branch, deposits, and maintaining branch vault cash.
• Identify referral opportunities for new products and services based on client’s financial goals.
• Educate clients on digital and self-service opportunities offered by Citi.
• Adhere to bank policies, controls, and regulatory procedures to ensure safety of client and bank assets.
• Ensure all client needs are met and manage client issues or concerns, escalating as needed.
• Maintain working knowledge of client accounts and products.
• Fulfilling clients’ necessities while providing an exceptional client experience as measured by metrics.
• Assess risk in business decisions, uphold regulatory compliance, and report control issues with transparency.

Skills

Sales experience

Customer service

Money handling

Problem solving

Communication skills

Teamwork

Education

High School diploma

Job description

Citigroup Inc. is seeking a part-time Teller in Millbrae, California to assist with branch activities and provide day-to-day client-facing services. You will handle transactions, educate clients on digital tools, and help promote Citi products while following policies and controls.

The role emphasizes strong customer service, accuracy in cash handling, and the ability to identify referral opportunities to support branch revenue in a fast-paced environment.