Part Time Teller

PNC; Pittsburgh (Allegheny County); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a leading financial institution as a Part Time Teller in Pittsburgh. This role focuses on delivering exceptional customer service, improving financial wellbeing, and identifying banking opportunities. Ideal candidates will possess strong communication skills and attention to detail. Enjoy comprehensive benefits even as a part-time employee.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Pension

Stock Purchase Plans

Vacation Time

Qualifications

• No degree required; high school diploma or GED preferred.
• Prior experience not required; combination of education and certifications may be considered.

Responsibilities

• Delivers unique customer experience to improve financial wellbeing.
• Identifies banking opportunities and refers customers as appropriate.
• Ensures efficient and accurate completion of teller operations.

Skills

Customer Service

Problem Solving

Attention to Detail

Effective Communications

Education

High School Diploma

Job description

Join to apply for the Part Time Teller role at PNC

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued, and have an opportunity to contribute to the company’s success. As a Part Time Teller within PNC's retail organization, you will be based in Pittsburgh, PA at the Carrick branch.

Job Description

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools, and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

Employee Expectations

PNC employees take pride in our reputation, and to continue building upon that, we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Competencies

Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Problem Solving, Understanding Customer Needs

Work Experience

Roles at this level typically do not require a university/college degree, high school diploma, GED, or significant experience. Prior experience is not required. In lieu of a degree, a combination of education, job-specific certifications, and experience may be considered.

Education

No Degree

Certifications and Licenses

No Required Certification(s) or License(s)

Benefits

PNC offers a comprehensive range of benefits, including medical, dental, vision, life insurance, 401(k), pension, stock purchase plans, and more. Part-time employees accrue vacation time based on hours worked.

Additional Information

For accommodations, contact [e-mail] or call 877-968-7762. PNC is an equal opportunity employer. See the California Privacy Notice for residents.