Part Time Teller

Pioneer Federal Credit Union; Mountain Home (ID); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid holidays

PTO accrual

Tuition reimbursement

Wellness advances

Childcare reimbursement

Job summary

Pioneer FCU is hiring a Part-Time Teller at our 8th Street Branch. You will greet members, process transactions, and guide customers to the right services while upholding quality service and accurate records.

We offer a strong benefits package including health, dental and vision insurance, 12 paid holidays, PTO accrual, tuition reimbursement, and wellness advances to support members and employees alike.

Qualifications

• Minimum six months of similar or related experience.
• A high school education or GED.
• Strong interpersonal and communication abilities are essential.
• Professionalism, accuracy and reliable record-keeping are required.

Responsibilities

• Receives and processes member financial transactions, including deposits, withdrawals, and loan payments.
• Sells money orders and cashier's checks to members; transfers amounts from member accounts as directed and within credit union policies.
• Balances daily transactions and ensures cash recycler inventory is correct at closing.
• Welcomes members and provides routine information concerning services and escorts members to appropriate location in the branch to better assist them.
• Maintains member account information and updates records as needed; supports branch operations and member service goals.
• WOWs members and potential members in all interactions; meets daily/weekly/monthly goals.

Skills

Public relations

Interpersonal skills

Organizational skills

Communication

Attention to detail

Education

High school diploma or GED

Job description

Pioneer FCU offers a complete benefits package to all team members that includes, but not limited to:An excellent compensation package starting at $15.85 (DOE)Bilingual Pay wage differential (additional compensation if fluent in Spanish)An 8% Employer Matching dollar-for-dollar 401(k) program after Year OneHealth, dental and vision insurancePioneer pays a minimum of 65% of the premiums for team members AND dependents12 paid holidays including day after Thanksgiving for Team Member Appreciation DayAccrue up to 12 days of Paid Time Off in Year One, plus Birthday and Work Anniversary Floating HolidaysPTO accrual increases with Pioneer seniorityUp to $300 in Interest-free Wardrobe Salary Advance available on Day One!Up to $2,000 in Interest-free Technology Salary AdvanceUp to $1,000 Interest-free Wellness Advance to purchase gym membership, Peloton, or any exercise equipmentUp to $2,300 in Tuition reimbursement per semesterChildcare reimbursement up to $100 per child per monthSo much more!As a progressive financial institution, we are seeking a dynamic and enthusiastic individual to fulfill the role of Part Time Teller at our 8th Street Branch. Candidates must be eligible for membership at Pioneer to obtain employment.The Teller will greet and assist members and potential members with their Credit Union needs; explains services, responds to problems, assists members with their financial needs, and directs members to the appropriate team members.Responsibilities Include:Receives and processes member financial transactions, including deposits, withdrawals, and loan payments. Sells money orders and cashiers checks to members; transfers amounts from member accounts as directed and within credit union policies. Balances daily transactions and ensures that cash recycler inventory is correct at closing. Welcomes members and provides routine information concerning services and escorts members to appropriate location in the branch to better assist them. Resolves problems that are within their authority to resolve and refers problems that are beyond their authority to their supervisor, along with their recommendations. Continually searches for ways to WOW members or potential members in all interactions.Actively practices overcoming member and potential member objections when recommending Pioneers products and services. All Tellers will have daily, weekly or monthly goals and will be held accountable to those goals. Maintains member account information on computer systems by gathering complete and accurate member information and updating records as needed. Assures that appropriate records are maintained and required reports are prepared. Acts as liaison between members and various organizations and departments. Will be responsible for helping maintain Pioneers brand look and feel at all times. Will maintain a working knowledge on all Pioneers product and services, including member electronic and video channels such as home banking, mobile banking, my Pioneer Personal Assistant, etc.Experience: Minimum six months of similar or related experience.Education: A high school education or GED.Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.Other Skills: This position requires excellent public relations skills, knowledge of Pioneer services and products, organizational skills to ensure the proper recording and dissemination of required information. Efficiency and accuracy, as well as professionalism in communication, is vital to the successful execution of this position.Physical Requirements: Very light physical effort. Typical of most office jobs. Work in comfortable positions. May include constant standing.Work Environment: Normal light, heat, air, and space in the work environment.