Part Time Teller

PNC; Louisville (KY); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Part Time Teller to join their Retail Banking organization in Louisville, KY. This entry-level position focuses on delivering exceptional customer experiences and improving financial wellbeing. You will engage with customers, educate them on available financial options, and identify banking opportunities. The role offers a supportive environment where you can grow your skills without prior experience required. Join a company that values inclusivity and offers comprehensive benefits to its employees, making this an exciting opportunity for those looking to start their careers in banking.

Benefits

Health Coverage

401(k)

Pension

Stock Plans

Paid Time Off

Vacation Accrual After 90 Days

Qualifications

• No prior experience, degree, or certifications are required for this entry-level role.
• Demonstrates sound judgment within established limits.

Responsibilities

• Delivers a unique customer experience aimed at improving financial wellbeing.
• Identifies opportunities through meaningful conversations with customers.
• Applies product knowledge to solve customer's problems.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Identifying Opportunities

Leveraging Technology

Proactive Sales

Tools

Digital Tools

Job description

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Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Part Time Teller within PNC's Retail Banking organization, you will be based in Louisville, KY at the Indian Hills Branch.

Job Description

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Skills include accountability, banking, client loyalty, customer experience, identifying opportunities, leveraging technology, and proactive sales. Competencies include accuracy, attention to detail, addressing customer needs, digital awareness, effective communication, fraud detection, managing priorities, problem solving, and understanding customer needs. No prior experience, degree, or certifications are required for this entry-level role.

Benefits

PNC offers comprehensive benefits including health coverage, 401(k), pension, stock plans, paid time off, and more. Part-time employees accrue vacation after 90 days. For details, visit Your PNC Total Rewards.

Additional Information

If accommodations are needed during the application process, contact [e-mail] or call 877-968-7762. PNC is committed to an inclusive workplace and provides equal employment opportunities regardless of protected categories. This position complies with FDIA, SAFE Act, and FINRA requirements.