Part TIme Teller

PNC Investments; North Canton (OH); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Part Time Teller to join their dynamic team in North Canton, Ohio. In this role, you will focus on delivering exceptional customer service, improving financial wellbeing, and engaging with clients to identify banking opportunities. This position offers a chance to work in a collaborative environment where your contributions are valued. With a strong emphasis on customer satisfaction and risk management, you will play a vital role in fostering loyalty and enhancing the customer experience. If you are passionate about helping others and are eager to grow in the banking sector, this opportunity is perfect for you.

Benefits

Medical Coverage

Dental Options

Vision Options

401(k) with Match

Paid Holidays

Vacation Time

Educational Assistance

Wellness Program

Qualifications

• No degree required, but high school diploma or GED preferred.
• Customer service skills are essential for engaging with clients.

Responsibilities

• Deliver unique customer experiences to improve financial wellbeing.
• Identify banking opportunities and make referrals to branch staff.
• Adhere to policies while ensuring efficient teller operations.

Skills

Customer Service

Banking

Client Loyalty

Proactive Sales

Identifying Opportunities

Leveraging Technology

Education

High School Diploma or GED

Job description

Join to apply for the Part Time Teller role at PNC Investments.

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Join to apply for the Part Time Teller role at PNC Investments.

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued, and have an opportunity to contribute to the company’s success. As a Part Time Teller within PNC's Retail Banking organization, you will be based in North Canton, Ohio.

Job Description

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools, and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

To learn more about this and other opportunities on our team, watch this video.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Competencies

Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs

Work Experience

Roles at this level typically do not require a university/college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience (including military service) may be considered.

Education

No Degree

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: parental leave; up to 11 paid holidays each year; 6 occasional absence days each year, unless otherwise required by law. Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service.

To learn more about these and other programs, including benefits for full-time and part-time employees, visit Your PNC Total Rewards.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include “accommodation request” in the subject line and include your name, the job ID, and your preferred contact method. All information will be kept confidential.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories.

Additional Information

This position is subject to the requirements of Section 19 of the FDIA and other regulations.