Part-Time Teller

Sovita Credit Union; Grand Blanc (MI); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Vacation pay

Tuition reimbursement

Employer provided pension

Job summary

Sovita Credit Union in Michigan is seeking a Teller to deliver friendly, accurate member service and handle routine deposits, withdrawals, and transactions.

The role includes cross-selling credit union products, balancing cash drawers, and maintaining confidentiality and security, with a flexible schedule and wage based on experience. Starting date within two weeks of offer, and benefits include vacation pay, tuition reimbursement, and a pension plan.

Responsibilities

• Provide quality service to members and team members as defined by service standards
• Warmly acknowledge and greet members with a sincere smile upon arrival at one of our offices
• Provide comprehensive, prompt, accurate, and efficient member transactions
• Receive share drafts/checks and cash for deposit to accounts, verify amounts, and accurately enter deposits into computer system
• Process withdrawals from accounts and/or share draft/check cashing, verify amounts, and accurately enter withdrawals into computer system
• Cash share drafts/checks/credit union checks after proper verification of signatures and member balances
• Receive loan and credit card payments and accurately enter payments into computer system
• Issue money orders, credit union checks and VISA gift cards
• Maintain an individually assigned cash drawer, balance it at end of each shift, and compare totals
• Research and resolve discrepancies and report to supervisor
• Assist other tellers in resolving discrepancies with drawers
• Assist in opening the branch and other morning duties; balance branch and nightly duties
• Explain credit union services and direct members to appropriate personnel for information and assistance
• Assist members in completing forms (e.g., slips, payroll deduction/ACH, change of address)
• Comply with policies, procedures, rules, and regulations
• Ensure confidentiality and security of member information and transactions
• Perform other duties as assigned

Job description

Job Description: Tellers provide our members with the best personal experience possible, processing member banking transactions accurately and efficiently. Tellers cross sell credit union products and services and perform other duties as assigned.

Job/Task Functions: Essential to the Position

• Provide quality service to & members and team members as defined by the credit union's service standards at all times.
• Warmly acknowledge and greet members with a sincere smile upon arrival at one of our offices.
• Provide comprehensive, prompt, accurate, and efficient member transactions.
• Receive share drafts/checks and cash for deposit to accounts, verify amounts, examine share drafts/checks for proper endorsement, and accurately enter deposits into computer system.
• Process withdrawals from accounts and/or share draft/check cashing, verify amounts, and accurately enter withdrawals into computer system.
• Cash share drafts/checks/credit union checks after proper verification of signatures and member balances according to credit union policies and procedures.
• Receive loan and credit card payments and accurately enter payments into computer system.
• Issue miscellaneous products such as money orders, credit union checks and VISA gift cards.
• Maintain an individually assigned cash drawer, balance it at end of each shift, and compare totaled amount to computer-generated totals.
• Research and resolve discrepancies and report any to your supervisor.
• Assist other tellers research and resolve discrepancies with their drawers.
• Assist in opening the branch and other morning duties; assist in balancing the branch and other nightly duties.
• Explain and proactively mention credit union services such as savings, loans, debit and credit cards, on-line banking, etc. When necessary, direct members to the appropriate person for specific information and assistance.
• Assist members in completing various forms (i.e. transaction slips, payroll deduction/ACH, change of address, etc.).
• Comply with and maintain an up-to-date and comprehensive knowledge of all related policies, procedures, rules and regulations.
• Ensure that all information and transactions regarding credit union members are kept confidential. Enforce strict adherence to established security procedures.
• Perform other duties as assigned.

Required Hours

• 9:15 AM to 6:15 PM Friday
• 9:15 AM to 1:15 PM Saturday
• Flexible schedule Monday through Thursday
• No Saturday hours during July and August

Starting Wage

Competitive wage based on experience.

Benefits Include

• Vacation pay twice a year (June 30th and December 31st)
• Tuition reimbursement up to $1,000 per semester or $4,000 per year
• Employer provided pension plan

Starting Date

Within two weeks of job offer.