Teller

City & County Credit Union; Brooklyn Park (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) and pension plans

Paid time off

Job summary

City & County Credit Union is seeking a responsible bank teller to process transactions accurately and efficiently while upholding policies and procedures. You’ll be the frontline, educating members about products and services to help them achieve financial success.

The role emphasizes delivering excellent service, meeting daily transaction targets, and maintaining compliance with regulatory requirements. A positive, self-driven approach and familiarity with financial regulations will help you

Qualifications

• High School diploma required; Associates or Bachelor’s degree preferred.
• One year teller experience in banking, personal banking, retail banking or financial services, or two years of cashiers experience.
• Excellent communication and time management skills with high attention to detail and accuracy.
• Superior customer/member service skills.
• Basic PC knowledge and familiarity with electronic equipment.

Responsibilities

• Conduct routine transactions within time limits and established guidelines (cash checks, deposits, loan payments, withdrawals).
• Educate members on credit union products and services for their financial needs (loans, online/mobile services).
• Go the extra mile to build member trust and satisfaction.
• Comply with regulatory requirements and Bank Secrecy Act policies.
• Manage risk in every transaction and detect fraudulent activity.

Skills

Communication skills

Time management

Attention to detail

Customer service

Education

High School diploma

Associates or Bachelor's degree encouraged

Job description

CCCU is looking for a responsible bank teller to process all transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the “frontline” of our credit union and will play a fundamental role in achieving our member satisfaction and company goals. We are looking for candidates that will be comfortable making dozens of transactions daily and communicating with different types of members, while serving as a member advocate and educator to help our clients be financially successful. Sales, banking and customer service experience can help you succeed in this role. The ideal candidate is passionate about helping others with accuracy, self-driven, and familiar with financial institution regulations.

Responsibilities

• Conduct routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals, etc.)
• Assist and educate members on credit union products and services for their financial needs (e.g. loan products, online and mobile services, etc.)
• Go the ‘extra mile’ to build trusting relationships, member loyalty and satisfaction
• Comply with regulatory requirements
• Manage risk in every transaction and detect fraudulent transactions to prevent losses
• Research and resolve issues with accounts and services in a timely manner
• Assist in conducting and documenting branch and drawer audits
• Make sales and in-branch financial expert referrals
• Follow Bank Secrecy Act (BSA) policies and procedures as they relate to this position
• Other responsibilities as assigned

Skills & Qualifications

• High School diploma required, Associates or Bachelor’s degree preferred
• One year of teller experience in banking, personal banking, retail banking or financial services or 2 years’ cashiers experience
• Excellent communication and time management skills with high attention to detail and accuracy
• Superior customer/member service skills
• Basic PC knowledge and familiarity with electronic equipment

Hours

• 40 hours/week
• Monday through Friday, some Saturdays

Benefits

• Health, dental and vision insurance
• Health Savings/ Flexible Spending accounts
• 401(k) and pension plans
• Life insurance and supplemental insurance
• Paid time off out of the office – Vacation time, Sick time and Paid Holidays
• Employee referral program Plus much more!