Part Time Teller

PNC; Ellwood City (Lawrence County); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading company as a Part Time Teller, where you'll engage with customers to enhance their financial experience. This role emphasizes customer service, problem-solving, and leveraging technology to meet client needs. With no degree required, this position is ideal for those looking to start their career in banking.

Benefits

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with PNC match

Pension

Stock purchase plans

Paid time off

Qualifications

• No degree required; high school diploma or GED preferred.
• Prior experience not required; equivalent education and certifications may be considered.

Responsibilities

• Deliver customer experience aimed at improving financial wellbeing.
• Identify banking opportunities and refer customers as appropriate.
• Adhere to policies and ensure efficient branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

High school diploma or GED

Job description

Join to apply for the Part Time Teller role at PNC.

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued, and have an opportunity to contribute to the company’s success. As a Part Time Teller within PNC's Retail organization, you will be based in Ellwood City, PA at the Ellwood City branch.

Job Description

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools, and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

PNC Employee Expectations

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Competencies

Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Problem Solving, Understanding Customer Needs

Work Experience

Roles at this level typically do not require a university/college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience (including military service) may be considered.

Education

No Degree

Certifications and Licenses

No Required Certification(s) or License(s)

Benefits

PNC offers a comprehensive range of benefits, including medical, dental, vision, life insurance, 401(k) with PNC match, pension, stock purchase plans, paid time off, and more. For full details, visit Your PNC Total Rewards.

Additional Information

If accommodations are needed during the application process, contact [e-mail] or call 877-968-7762. PNC is committed to an inclusive workplace and provides reasonable accommodations to qualified individuals with disabilities.