Part Time Teller

Comerica Bank; Dearborn Heights (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading financial institution is seeking a Teller to enhance customer experience and ensure operational efficiency at their Retail Banking Center. The role requires excellent customer service skills, attention to detail, and the ability to work flexible hours. The Teller will be responsible for processing transactions, promoting digital solutions, and maintaining compliance with banking regulations. This position offers growth opportunities and a comprehensive benefits package.

Benefits

Career Growth

Incentive Program

Paid Time Off

Health, Dental, Vision

401k Match

Tuition Assistance

Employee Stock Purchase Plan

Qualifications

• 6 months of retail or financial sales experience, or 2 years of U.S. Military service.
• 1 year of customer service experience.

Responsibilities

• Ensure banker-readiness and process transactions accurately.
• Provide exceptional service and resolve customer requests.
• Maintain compliance with laws and security procedures.

Skills

Customer Service

Retail Sales

Data Entry

Education

1 year of college

Tools

Computer Systems

Job description

What we can offer you:

• Career Growth -- promotional opportunities
• Incentive program based on performance
• Paid Time Off (PTO)
• Paid Holidays for Full Time/Part Time
• Employees Health, Dental, Vision
• 401k match and Life Insurance
• Employee Assistance Program
• Tuition Assistance Program (Full Time)
• Financial Coaching and Benefit Guidance
• Floating Cultural Holiday
• Family Focused Benefits (Paid Parental Leave, Adoption Assistance, Infertility Services)
• Retirement Plan
• Employee Stock Purchase Plan

Position Overview:

The Teller contributes to the success of a Retail Banking Center by ensuring banker-readiness, processing transactions accurately, delivering excellent customer service, and maintaining operational discipline. The role involves occasional evening and Saturday hours and may require working at different banking center locations based on staffing needs.

Responsibilities:

Customer Experience:

• Introduce and refer customers to the platform during routine interactions
• Provide exceptional service, resolve problems, handle customer requests, and complete necessary documentation
• Complete Comerica's Teller Training Program
• Follow policies, regulations, and security procedures
• Document and reconcile transactions accurately
• Maintain customer confidentiality and resolve complaints effectively

Marketing Activities:

• Complete daily planning activities
• Act as a digital ambassador to promote digital solutions
• Introduce customers to products/services and follow up as needed

Operational Risk:

• Ensure compliance with laws, regulations, policies, and procedures
• Complete required training and adhere to risk assessment standards
• Control and mitigate losses through compliance

Partnership:

• Enhance collaboration within the Banking Center
• Identify opportunities to add value for customers through partnerships

Qualifications:

• 6 months of retail or financial sales experience, or 2 years of U.S. Military service, or 1 year of college
• 1 year of customer service experience
• Experience with personal computers, data entry, or internet search
• Preferred: Cash handling experience and proficiency with computer systems

Additional Details:

Work Category: Category A - 100% in-office
Hours: 8:15 am - 5:15 pm Mon, Wed, Fri; 8:15 am - 12:15 pm Saturday
Salary: To be determined based on experience