Part Time Teller

PNC Financial Services Group, Inc.; Bluffton (IN); On-site; USD 28,000 - 35,000; Part time

Job summary

A leading financial services company is seeking a Part Time Teller for its Bluffton branch. This role focuses on delivering exceptional customer service, engaging with clients, and promoting banking products. Ideal candidates will be bilingual in Spanish or Haitian Creole and possess strong communication and problem-solving skills. No prior experience or degree is required, making this an excellent opportunity for those looking to start their career in banking. Comprehensive benefits are offered to part-time employees.

Benefits

Health Coverage

401(k)

Pension

Stock Plans

Paid Time Off

Vacation Accrual after 90 days

Qualifications

• Bilingual Spanish or Haitian Creole required.
• No prior experience or degree required.

Responsibilities

• Delivers unique customer experience and processes customer interactions.
• Engages with customers to identify opportunities and makes referrals.
• Applies product knowledge to resolve customer issues.

Skills

Customer Service

Problem Solving

Communication

Attention to Detail

Multitasking

Digital Awareness

Education

No Degree required

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued, and have an opportunity to contribute to the company’s success. As a Part Time Teller within PNC's retail branch organization, you will be based in Bluffton, Indiana at the Bluffton Central Branch.

Bilingual Spanish or Haitian Creole required.

Job Description

1. Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on available financial options. Identifies banking opportunities and refers as appropriate.
2. Engages with customers to identify opportunities and makes referrals to branch staff.
3. Performs lobby engagement activities to connect with customers and promote PNC products to meet their needs. Educates customers on managing transactions using technology and resources.
4. Applies product and procedural knowledge to resolve customer issues.
5. Ensures all policies and procedures are followed, demonstrating sound judgment. Completes teller and branch operations accurately and efficiently.

Employee Expectations

• Customer Focused: Prioritizes customer needs and satisfaction in all decisions, creating tailored solutions.
• Managing Risk: Assesses and manages risks in line with PNC's Enterprise Risk Management Framework.

Learn more about this and other opportunities by watching this video.

Qualifications

Candidates should demonstrate the necessary skills, knowledge, and abilities. Specific requirements include:

Preferred Skills

Accountability, Banking, Client Loyalty, Customer Experience, Customer Service, Opportunity Identification, Technology Use, Proactive Sales

Core Competencies

Accuracy, Attention to Detail, Customer Needs, Banking Products, Digital Awareness, Communication, Fraud Prevention, Multitasking, Problem Solving

Work Experience

No prior experience or degree required. A combination of education, certifications, or military service may be considered in lieu of a degree.

Education

No Degree required

Certifications & Licenses

None required

Benefits

PNC offers comprehensive benefits including health coverage, 401(k), pension, stock plans, paid time off, and more. Part-time employees accrue vacation after 90 days. Learn more at Your PNC Total Rewards.

Accommodation & EEO

For accommodations, contact [e-mail] or call 877-968-7762. PNC is an equal opportunity employer, fostering an inclusive environment.

Additional Information

Applicants from California should review the California Consumer Privacy Act Privacy Notice. PNC values diversity, community involvement, and employee development. Join our Talent Community for updates and opportunities.