Service Associate (Part Time Teller 25-29 Hours)

First Merchants Bank; Muncie (IN); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking financial organization dedicated to enhancing community wellness. In this role, you will provide exceptional customer service, assist with banking transactions, and contribute to a high-performing sales environment. You'll be part of a diverse team focused on making a positive impact while ensuring compliance and security in all operations. With opportunities for growth and development, this position is perfect for those looking to start a rewarding career in banking. Apply today and make a difference in your community!

Benefits

Base pay plus bonuses

Additional benefits

Qualifications

• Minimum 3 months of sales or cash handling experience required.
• Strong customer service skills essential for this role.

Responsibilities

• Provide excellent customer service and respond to banking requests.
• Balance cash and daily transactions while ensuring compliance.
• Participate in a high-performing sales environment and sell bank products.

Skills

Customer Service

Sales Skills

Cash Handling

Problem Solving

Education

High School Diploma or Equivalent

Job description

Job Description

As part of this role, you will:

• Provide excellent customer service by:
• Responding to customer requests for banking transactions.
• Answering customer inquiries and problems with solutions that meet the customer's current needs.
• Continuously building customer loyalty and advocacy.
• Contribute to overall banking center operation by:
• Balancing cash, daily transactions, vault, and ATM.
• Understanding and ensuring compliance with regulations and reporting requirements.
• Following information security policies and verification procedures to protect customer privacy.
• Assisting with opening and closing the banking center.
• Actively participate in a high-performing sales environment by:
• Selling bank products, making customer referrals, and supporting team goals.
• Having knowledge of all bank products.
• Participating in daily/weekly meetings and coaching sessions.

Minimum Requirements

• High School Diploma or Equivalent.
• At least 3 months of sales, cash handling, or related experience.

What We Offer

• Base pay plus bonuses.
• Additional benefits.

About Us

First Merchants is committed to being a meaningful place to work and making a prosperous impact on the communities we serve, including consumers, businesses, and organizations. Our Vision, Mission, and Team values reflect this authentic service philosophy.

Our Vision: To enhance the financial wellness of the diverse communities we serve.

Our Mission: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team: We are a diverse group of passionate colleagues dedicated to positive impact and inclusion.

Apply today to begin your career with us!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.