Part Time Tasting Room Associate & Events

Domaine Messier; Monterey (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive hourly pay plus tips

Wine club signup incentive program

Opportunity to grow within aDeveloping

Collaborative, team-oriented work

Job summary

Domaine Messier in Carmel, CA is seeking a part-time Tasting Room Associate to welcome guests, lead guided tastings, and support daily operations. You will manage reservations, process wine sales, maintain a clean space, and share the Domaine story.

This role offers competitive hourly pay with tips and opportunities to grow within our budding hospitality program. Ideal candidates are 21+, California RBS certified or willing to obtain, local to Carmel, with strong communication and the energy to

Qualifications

• 21+ years of age.
• California Responsible Beverage Service (RBS) Certification required or willing to obtain.
• Availability to work the first Monday of each month, plus occasional weekends, afternoons and events.
• Ability to stand for extended periods and lift up to 50 lbs.
• Strong communication skills and a professional, positive attitude.
• Local to the Carmel, CA area or surrounding region.

Responsibilities

• Provide exceptional, personalized hospitality to all guests.
• Lead guided wine tastings and communicate the Domaine Messier story.
• Manage reservations and support the tasting room calendar using POS/reservation systems.
• Process wine sales and tasting transactions accurately.
• Maintain a clean, organized tasting room aligned with brand standards.
• Capture guest information in POS/CRM for future outreach.
• Assist with inventory transfers and deliveries from the winery.
• Educate guests on wine club options and support signups.
• Contribute to DTC sales goals through guest-focused salesmanship.
• Support customer retention through relationship-building and follow-up opportunities.
• Assist with winery events, including setup, service, and breakdown.
• Represent Domaine Messier at events and community activations as needed.

Skills

Customer service

Communication

Professional attitude

Hospitality

Education

California RBS Certification

Tools

OrderPort

VinoShipper

POS systems

Job description

This part time role includes working scheduled tasting room shifts, winery events, and additional hospitality support as needed. The primary recurring shift will be the first Monday of each month, with opportunities to pick up additional shifts, weekends, and occasional event support based on business needs.

Typical shifts take place during tasting room operating hours (approximately 1pm - 7pm), with occasional evening event support as needed.

The Tasting Room Associate supports the Estate Director and Hospitality Manager in daily operations and plays a key role as a brand ambassador and storyteller for Domaine Messier.

customer understanding and interest

• Deliver exceptional customer service by addressing questions, resolving concerns promptly, and creating a welcoming atmosphere

Key Responsibilities

Hospitality & Tasting Room Operations

• Provide exceptional, personalized hospitality to all guests
• Lead guided wine tastings and communicate the story of Domaine Messier, our wines, and the Carmel Coast
• Manage reservations and support the tasting room calendar using POS/reservation systems
• Process wine sales and tasting transactions accurately
• Maintain a clean, organized, and welcoming tasting room environment aligned with brand standards
• Capture guest information in POS/CRM systems to support relationship-building and future outreach
• Assist with inventory transfers and deliveries from the winery
• Educate guests on wine club membership options and actively support wine club signups
• Contribute to DTC sales goals through thoughtful, guest-focused salesmanship
• Support customer retention through relationship-building and follow-up opportunities

Events & Brand Representation

• Assist with winery events, including setup, service, and breakdown
• Represent Domaine Messier at events and community activations as needed

Qualifications (Required)

• 21+ years of age
• Must have or be willing to obtain a California Responsible Beverage Service (RBS) Certification
• Availability to work the first Monday of each month, along with occasional weekends, afternoons, and event shifts as needed
• Ability to stand for extended periods and lift up to 50 lbs
• Strong communication skills and a professional, positive attitude
• Local to the Carmel, CA area or surrounding region

Preferred Experience

• Hospitality, tasting room, or wine industry experience
• Confidence in sales and customer engagement
• Familiarity with winery platforms such as OrderPort and VinoShipper, including shipping compliance
• Experience with tools such as Google Workspace, QuickBooks, or Mailchimp
• Wine education (WSET, CMS, or similar)

Desired Attributes

• Self-motivated with the ability to work independently in a small team environment
• Highly organized with strong attention to detail
• Adaptable and able to multitask in a dynamic setting
• Passion for wine, storytelling, and creating elevated guest experiences
• Genuine interest in building community through hospitality

What We Offer

• Competitive hourly pay plus tips
• Wine club signup incentive program
• Opportunity to grow within a developing hospitality program
• A collaborative, team-oriented work environment