Part Time Supervisor

UOH UPS Inc (Ohio); Bismarck (ND); Presencial; USD 55.000 - 75.000; Jornada completa

Descripción de la vacante

UPS in the United States is seeking a supervisor to analyze and plan the center’s daily package dispatch, coordinating multiple operational roles to improve service performance and responsiveness. This on-site role in Bismarck supports the local hub and UPS network with proactive planning and cross-functional collaboration.

You will handle operational service issues, support customers with messages and follow-ups, and ensure smooth execution of procedures and system management within the UPS

Formación

• Experience analyzing dispatch results to maximize service performance.
• Ability to streamline routes and coordinate operation needs.
• Experience providing customer service support (replying to messages and follow-ups).

Responsabilidades

• Analyze and plan center’s daily package dispatch.
• Handle operational service issues (e.g., on-call Air pickups, heavy pickup accounts, unforeseen events).
• Facilitate smooth execution of operational procedures and management of systems.

Descripción del empleo

Job Description

This supervisor has been trained and certified to perform multiple operational roles to accommodate alternative schedules and increase operational flexibility. This positions is responsible for analyzing and planning their center’s daily package dispatch and handles operational service issues (e.g., on-call Air pickups, heavy pick-up accounts, unforeseen events, etc.) He/She analyzes previous dispatch results to maximize service performance, to streamline routes and can coordinate the needs and efforts of the operation to ensure internal and external customer satisfaction is met. This position provides customer service support (e.g, answering messages, concerns, call tags, destination follow ups, etc.) He/She facilitates the smooth execution of operational procedures and management of systems.

Employment Information

Employee Type: Permanent

Equal Opportunity and Discrimination Policy

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Company Overview

In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters.

UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.