Part-Time Student Customer Support Specialist

ArcBest; Fort Smith (AR); On-site; USD 17,000 - 25,000; Part time

Job summary

ArcBest is seeking a Student Worker in Customer Support to proactively monitor shipments and resolve issues. The role involves communicating status to customers and assisting with problem-solving in a fast-paced logistics environment.

Education requirement is pursuing a Bachelor's degree, and no prior experience is necessary. The position is part-time and based in Fort Smith, with typical daytime hours and biweekly pay.

Qualifications

• Pursuing a Bachelor's degree is required.
• No prior experience necessary.
• Basic competence in phone skills and Microsoft Office Outlook.

Responsibilities

• Communicate shipment status to internal and external customers.
• Find, recommend, and implement solutions to problems.
• Operate office machines such as photocopiers, fax machines, voice mail systems, and personal computers.
• Type, format, proofread, and edit correspondence and other documents using computers.
• Other duties and projects, as assigned.

Skills

Phone skills

Microsoft Office Outlook

Communication

Education

Pursuing Bachelor's Degree

Job description

ArcBest is seeking a Student Worker in Customer Support to proactively monitor shipments and resolve issues. The role involves communicating status to customers and assisting with problem-solving in a fast-paced logistics environment.

Education requirement is pursuing a Bachelor's degree, and no prior experience is necessary. The position is part-time and based in Fort Smith, with typical daytime hours and biweekly pay.