Part Time Store Supervisor - South Coast Plaza - Costa Mesa, CA

Casper Retail; Costa Mesa (CA); On-site; Full time

Job summary

An innovative company is seeking a dynamic individual to lead retail operations and enhance the customer experience. This role involves managerial responsibilities, team leadership, and a commitment to service excellence in a fast-paced environment. If you have a passion for retail and a knack for motivating others, this opportunity could be your perfect fit. Join a team that values creativity and customer satisfaction, and help shape the future of retail with unique experiences that resonate with customers. Embrace the chance to grow and make a meaningful impact in a vibrant workplace.

Benefits

Employee Discount

Potential Bonus

Gifted Bedding after tenure milestones

Paid Sick Time

Qualifications

• 1-2 years experience as a people leader in retail or customer service.
• Outstanding communication skills and ability to build consensus.

Responsibilities

• Assume managerial duties in the absence of the Store Manager.
• Lead and advise the associate team on the sales floor.

Skills

Leadership

Customer Service

Communication

Problem Solving

Financial Management

Education

Experience in Retail or Hospitality

Job description

Looking for a job to get you out of bed?

At Casper, our mission is to awaken the potential of a well-rested world. We believe that better sleep makes for better living. We design products and experiences to help you dream your way to a better life!

Casper’s Retail story began in 2017 with The Casper Wake-Up. Alongside its success, Casper opened 15 pop-up shops across the U.S. After an exciting beginning with Retail, Casper opened its first permanent store in NYC in 2018, we’ve reached over 70 retail locations and are growing!

We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

When you’re not catching zzz’s, this is what you’ll do

• Assume managerial duties in the absence of the Store Manager/Associate Store Manager, including store opening/closing, upholding visual brand standards, maintaining safe working conditions and facilities maintenance.
• Help lead and advise associate team on sales floor with goal driven approach.
• Lead by example and contribute to a culture of ownership, continuous improvement, and goal achievement.
• Maintain training standards on the sales floor; ensure the team has both product and systems expertise.
• Help find ways to improve store operations and to improve overall customer experience.
• Ensure that the product and promotion schedule is in line with casper.com and help implement any initiatives from Casper HQ.
• Oversee inventory management. Inform all associates of product levels & shortages and assist leadership team in cycle counts and replenishment process.
• Help Casper reinvent retail by creating unique, optimal retail experiences.
• Be a constant ambassador of our core values and mission statement by providing and sharing great customer experiences, new messaging, ideas and feedback.

Our dream candidate is...

• 1-2 years experience as a people leader in a retail, sales, customer service or hospitality industry, with at least 3+ years in a customer-facing role
• Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through the fast paced environments
• Deep and demonstrated understanding of service excellence in a consumer environment.
• Outstanding communication skills with a knack for building consensus via influence.
• Naturally curious and solves problems with grace and optimism.
• Financial management experience preferred.
• The desire to work in a fast paced, entrepreneurial environment – understands the importance of experimentation and iteration
• Available to work at minimum 2 days a week with weekend availability
• Ability to move boxes weighing up to 150 lbs and be on your feet all day

The syrup on your waffles

• Employee Discount to use on whatever you like! (with a few exceptions)
• Salary to pay your bills and a potential bonus for some splurging
• Gifted Bedding after tenure milestones
• Paid Sick Time

Hourly Based Compensation Rate: $18.50 - $21.00

If you dream about this stuff this job is probably right for you. We look forward to learning more about you!

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