Part-Time Store Supervisor — Leadership, Bonuses & Perks

Carpenter Canada Co.; San Jose (CA); On-site; USD 26,174 - 31,684; Part time

Benefits offered by this job

Employee discount

Bonus potential

Job summary

Casper (Casper.com) believes everyone should sleep better. We are looking for a naturally charismatic leader to supervise day-to-day operations at our Santana Row store in San Jose, CA.

You will help oversee the sales floor alongside the Store Manager and Associate Manager, driving a customer-centric and consultative sales culture. The dream candidate has 1-2 years of people leadership in retail or hospitality, exceptional leadership capabilities, and a strong focus on service excellence.

Qualifications

• 1-2 years experience as a people leader in a retail, sales, customer service or hospitality industry.
• Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through fast-paced environments.
• Deep and demonstrated understanding of service excellence in a consumer environment.

Responsibilities

• Assume managerial duties in the absence of the Store Manager/Associate Store Manager, including store opening/closing, upholding visual brand standards, maintaining safe working conditions and facilities maintenance
• Help lead and advise associate team on sales floor with goal driven approach
• Lead by example and contribute to a culture of ownership, continuous improvement, and goal achievement
• Maintain training standards on the sales floor; ensure the team has both product and systems expertise
• Help find ways to improve store operations and to improve overall customer experience
• Ensure that the product and promotion schedule is in line with casper.com and help implement any initiatives from Casper HQ
• Oversee inventory management. Inform all associates of product levels & shortages and assist leadership team in cycle counts and replenishment process
• Help Casper reinvent retail by creating unique, optimal retail experiences
• Be a constant ambassador of our core values and mission statement by providing and sharing great customer experiences, new messaging, ideas and feedback

Skills

People leadership

Leadership

Customer service

Communication

Problem solving

Job description

Casper (Casper.com) believes everyone should sleep better. We are looking for a naturally charismatic leader to supervise day-to-day operations at our Santana Row store in San Jose, CA.

You will help oversee the sales floor alongside the Store Manager and Associate Manager, driving a customer-centric and consultative sales culture. The dream candidate has 1-2 years of people leadership in retail or hospitality, exceptional leadership capabilities, and a strong focus on service excellence.