Part-Time Store Supervisor: Lead Sales & Service Excellence

JCPenney; Boston (MA); Hybrid; USD 21,000 - 29,000; Part time

Benefits offered by this job

Medical/dental/vision

Term life insurance

Paid vacation/holidays

401(k) with Company match

Associate discount

Job summary

JCPenney is seeking a Part-Time Supervisor to support the store management team in delivering an outstanding customer experience and achieving sales targets. You will help execute store operations, maintain visual merchandising standards, and train or mentor associates to uphold brand standards.

The role reports to the Store Manager and requires flexibility for evenings and weekends, with a focus on leadership, customer service, and process adherence.

Qualifications

• Prior supervisory experience in similar volume, apparel business (preferred).
• Proven track record of exceeding sales and statistical expectations.
• Flexible availability to meet the needs of the business (including evenings and weekends).
• May require occasional travel to other store locations (if needed).

Responsibilities

• Support the management team to achieve sales results and grow the business.
• Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
• Engage with customers to build relationships and brand loyalty by using company tools.
• Be a role model to team members for the customer experience.
• Support the management team to ensure store standards for merchandising and operations are met consistently.
• Be accountable for assigned tasks and results.
• Learn about all aspects of the business and share ideas to drive the business.
• Create a great work environment by maintaining a positive and professional attitude.
• Perform POS transactions on designated shifts and execute supervisor functions in the absence of Store Manager.
• Model our values of respect, integrity, teamwork, compassion, accountability and inclusivity.

Job description

JCPenney is seeking a Part-Time Supervisor to support the store management team in delivering an outstanding customer experience and achieving sales targets. You will help execute store operations, maintain visual merchandising standards, and train or mentor associates to uphold brand standards.

The role reports to the Store Manager and requires flexibility for evenings and weekends, with a focus on leadership, customer service, and process adherence.