Part-Time Store Lead: Customer Service & Operations

CVS Health; Kernersville (NC); Sur place; USD 22 000 - 32 000; Temps partiel

Avantages offerts par ce poste

Dental & vision benefits

Employee discounts

Part-time benefits eligibility

Résumé du poste

CVS Health is seeking a part-time Shift Supervisor in Kernersville, NC. You will lead store staff during shifts, ensuring smooth operations, strong customer service and adherence to procedures. When managers are absent, you guide opening/closing tasks and supervise crew performance.

The role emphasizes teamwork, communication with management, and maintaining a positive shopping experience for customers while safeguarding confidentiality and store standards.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Responsabilités

• Supervise the store's crew through assigning, directing and following up of all activities.
• Effectively communicate information both to and from store management and crews.
• Assist customers with their questions, problems and complaints.
• Promote CVS customer service culture by greeting, offering help, and thanking customers.
• Price merchandise, stock shelves, execute displays, and manage weekly and seasonal merchandise.

Connaissances

Deductive reasoning

Analytical skills

Computer skills

Formation

High School diploma or equivalent

Description du poste

CVS Health is seeking a part-time Shift Supervisor in Kernersville, NC. You will lead store staff during shifts, ensuring smooth operations, strong customer service and adherence to procedures. When managers are absent, you guide opening/closing tasks and supervise crew performance.

The role emphasizes teamwork, communication with management, and maintaining a positive shopping experience for customers while safeguarding confidentiality and store standards.