Part-Time Store Keyholder: Customer First

Designer Brands; New York (NY); On-site; USD 24,796 - 31,684; Full time

Job summary

Designer Brands in New York seeks a retail associate to maintain an outstanding in-store experience and deliver exceptional customer service. You will model CEL behaviors, assist customers, and work with the leadership team to ensure store standards and efficient daily operations.

The role requires availability for nights, weekends, and holidays, proficiency with POS systems, and the ability to stand for long periods and lift up to 50 pounds.

Qualifications

• Excellent customer service and positive attitude.
• Strong verbal and written communication.
• Ability to work nights, weekends, holidays.
• Proficient with store technology (POS, iPhone).
• Able to stand 100% and lift up to 50 pounds.

Responsibilities

• Maintain in-store experience by modeling CEL behaviors and directing associates to meet KPI.
• Ensure customers have a positive experience and complete daily open/close tasks.
• Review daily communications and execute planned tasks.
• Support management with omni-channel activities and inventory tasks.

Skills

Excellent customer service

Communication skills

Team collaboration

Adaptability/availability

POS tech proficiency

Education

High school diploma or equivalent

Tools

POS system

Job description

Designer Brands in New York seeks a retail associate to maintain an outstanding in-store experience and deliver exceptional customer service. You will model CEL behaviors, assist customers, and work with the leadership team to ensure store standards and efficient daily operations.

The role requires availability for nights, weekends, and holidays, proficiency with POS systems, and the ability to stand for long periods and lift up to 50 pounds.