Part-Time Store Associate/Cashier

The Cool Hardware Company, Inc.; Fairfax (VA); On-site; USD 18,000 - 23,000; Full time

Job summary

The Cool Hardware Company, Inc. is seeking Store Associate/Cashier to join our hardware team in Virginia. You will help customers find the right accessories, stock shelves, and handle cashier duties with a focus on delivering an outstanding customer experience.

We value energy and passion for hardware, train you if needed, and emphasize going the extra mile for customers and the community. The role includes assisting professionals and DIYers alike and contributing to a friendly store environment.

Qualifications

• Must be 18 years of age or older.
• Able to stand for extended periods and lift 40 lbs frequently.
• Flexible hours including evenings, weekends, and holidays.
• Retail experience preferred; home improvement knowledge helpful.
• Spanish speaking is a plus.

Responsibilities

• Assist in receiving, stocking, and pricing of merchandise.
• Cashiering and handling money with accurate change.
• Maintain a clean, orderly store appearance.
• Deliver enthusiastic customer service to ensure guest satisfaction.
• Communicate clearly with customers in store and over the phone.

Skills

Customer service

Cash handling

Communication

Flexibility

Job description

This is a permanent position, and applicants must be 18 years of age or older. Applicants must be available to work weekdays, weekends, and holidays, with weekend and holiday availability being especially important. Basic hardware knowledge or previous hardware/retail experience is preferred. Applicants must also be comfortable with physical work, including lifting and moving merchandise during truck delivery days.

Store Associate/Cashier

Join Our Team and Become an Owner

Do you love all things hardware and providing an amazing customer experience? Do you want to play a key role in assisting professionals and DIYers alike to find the right accessories to complete their project? Would you like to work with the friendliest hardware team on the planet?

If you said “YES!” to any of those questions, we have just the job for you! The Cool Hardware Company is looking for high-energy and passionate individuals to join our team of dedicated customer service associates. Our mission is to employ those who will fulfill our promise of going the extra mile for our customers and community.

Our Sales Associates/Cashiers play a key role in providing legendary customer service to our clients. Don’t know anything about hardware? Don’t worry, we’ll teach you!!

Key Responsibilities

• Assist in receiving, stocking, and pricing of all merchandise
• Cashiering (handling money, giving accurate change)
• Maintain clean and orderly store appearance
• Deliver customer service with enthusiasm and genuine interest in ensuring guest satisfaction
• Communicate clearly, effectively, and politely with customers in store and over the phone

Requirements

• Ability to stand for an extended period of time and be able to lift 40lbs frequently
• Exceptional customer service and interpersonal skills
• Ability and willingness to work flexible hours including evenings, weekends, and holidays
• Retail experience preferred and previous home improvement knowledge helpful
• Must be 18 years of age or older.
• Spanish speaking is a plus!

The Cool Hardware Company is an Equal Opportunity Employer. We go beyond hardware: build a future, a purpose, and a community with us.

At The Cool Hardware Company, Inc. you have the opportunity to grow with the company in a fun and active work environment.

The Cool Hardware Company (TCHC), also known as A Few Cool Hardware Stores, is an awesome group of fifteen Ace Hardware stores across Washington DC, Maryland, and Virginia. TCHC was founded in 2003 and became employee-owned in 2021. At each of our locations, we recognize the needs of our customers and community in order to bring in the best possible products and services to each store.