Part-Time Spa Guest Experience & Membership Specialist

Hand & Stone Massage and Facial Spa; Charlotte (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Childcare discounts

Health insurance

Paid time off

Training & development

Vision insurance

Bonus based on performance

Dental insurance

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spa is seeking part-time Spa Associates in Charlotte, NC. You will greet clients, answer phones, schedule appointments, and promote spa services and memberships while delivering a 5-star guest experience.

We offer flexible shifts, comprehensive health coverage for eligible hours, and opportunities for training and growth within a national wellness chain.

Qualifications

• Knowledge of Microsoft Office, SpaSoft (training provided) and basic accounting.
• Excellent personal appearance and strong verbal/written communication.
• Ability to handle stressful situations and multitask while focusing on the guest.

Responsibilities

• Meet membership sales goals.
• Provide excellent customer service to members and guests.
• Answer phones and schedule appointments.
• File documents and perform other duties as assigned.
• Uphold spa cleanliness standards.
• Communicate promotions and service options.

Skills

Customer service

Sales

Multitasking

Communication

Teamwork

Tools

SpaSoft

Microsoft Office

Job description

Hand & Stone Massage and Facial Spa is seeking part-time Spa Associates in Charlotte, NC. You will greet clients, answer phones, schedule appointments, and promote spa services and memberships while delivering a 5-star guest experience.

We offer flexible shifts, comprehensive health coverage for eligible hours, and opportunities for training and growth within a national wellness chain.