Part-Time Shipping & Retail Specialist

FedEx Office; Boston (MA); On-site; USD 23,000 - 26,000; Part time

Job summary

FedEx Office in Boston is seeking a Part-Time Store Associate to join its retail team. This entry-level role will work 18-25 hours per week, assisting customers, preparing parcels, and handling shipping tasks.

You will use consultative sales skills, operate POS, and maintain a clean, organized store while following company policies. This position emphasizes a positive customer experience and teamwork in a fast-paced environment.

Qualifications

• High school diploma or equivalent education
• Excellent verbal and written communication skills

Responsibilities

• Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need
• Ensures all customer problems are resolved quickly and to the satisfaction of the customer
• Maintains a safe, clean and orderly retail Store
• Assists with processing financial transactions using a Point of Sale terminal (POS), including handling cash and making change
• Cleans and stocks all retail Store printing and shipping equipment and supplies to provide optimal performance and availability
• Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage
• Takes preemptive action to prevent errors and waste
• Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety, customer service and security policies and procedures

Skills

Verbal communication

Written communication

Education

High School Diploma or equivalent

Job description

FedEx Office in Boston is seeking a Part-Time Store Associate to join its retail team. This entry-level role will work 18-25 hours per week, assisting customers, preparing parcels, and handling shipping tasks.

You will use consultative sales skills, operate POS, and maintain a clean, organized store while following company policies. This position emphasizes a positive customer experience and teamwork in a fast-paced environment.