Part-Time Shipping & Retail Specialist

FedEx; Boston (MA); On-site; USD 23,000 - 26,000; Part time

Job summary

FedEx Office is seeking a Part-Time Store Associate to join our retail stores. This entry-level role works 18-25 hours per week and delivers a positive customer experience through consultative selling and efficient store operations.

You will assist customers with shipping, printing, and retail tasks, maintain store standards, and handle POS transactions. This position requires a high school diploma and strong communication skills.

Qualifications

• High school diploma or equivalent education.
• Excellent verbal and written communication skills.

Responsibilities

• Follows instructions of supervisor and assist other Team Members in performing limited store functions.
• Understands and models the Purple Promise to make every FedEx experience outstanding.
• Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels.
• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need.
• Ensures all customer problems are resolved quickly and to the satisfaction of the customer.
• Maintains a safe, clean and orderly retail Store.
• Ensures confidentiality of customer data and careful handling of documents, media, and packages.
• Assists with processing financial transactions using a Point of Sale terminal (POS), including handling cash and making change.
• Cleans and stocks all retail Store printing and shipping equipment and supplies to provide optimal performance and availability.
• Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage.
• Takes preemptive action to prevent errors and waste.
• Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety, customer service and security policies and procedures.

Skills

Excellent verbal and written沟

Education

High school diploma or equivalent education

Job description

FedEx Office is seeking a Part-Time Store Associate to join our retail stores. This entry-level role works 18-25 hours per week and delivers a positive customer experience through consultative selling and efficient store operations.

You will assist customers with shipping, printing, and retail tasks, maintain store standards, and handle POS transactions. This position requires a high school diploma and strong communication skills.