Part-Time Shift Lead — Customer Experience

CVS Health; Knoxville (TN); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Dental and vision benefits

Wellness resources

Employee discounts

Job summary

CVS Health is seeking a Shift Supervisor to support the Store Management team in driving store execution and customer service excellence. When management is not on site, you will lead staff, ensure opening/closing procedures, and help maintain smooth operations.

The role emphasizes supervising the crew, enhancing customer experience, and ensuring adherence to company policies, with a part-time schedule and opportunities for benefits.

Qualifications

• Deductive reasoning, analytical and computer skills.
• Advanced communication and supervision abilities.
• Flexible schedule including mornings, overnights and weekends.

Responsibilities

• Supervise store staff and coordinate activities.
• Communicate effectively with store management and crews.
• Assist customers with questions, problems and complaints.
• Promote CVS customer service culture—greet, offer help, and thank customers.
• Maintain customer/patient confidentiality.
• Merchandise, price, stock shelves and manage displays.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Flexible schedule

Education

High School Diploma or Equivalent

Job description

CVS Health is seeking a Shift Supervisor to support the Store Management team in driving store execution and customer service excellence. When management is not on site, you will lead staff, ensure opening/closing procedures, and help maintain smooth operations.

The role emphasizes supervising the crew, enhancing customer experience, and ensuring adherence to company policies, with a part-time schedule and opportunities for benefits.