Part-Time Server – Flexible Hours & Guest Experience

Highgate; Honolulu (HI); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Paid vacation

Paid sick leave

Educational opportunities / Tuition Re

Job summary

Highgate Hotels in Hawaii seeks a friendly Server at The Ambassador Hotel of Waikiki, Tapestry Collection by Hilton. You will greet guests, take orders, and deliver food and beverages with accuracy, while maintaining the restaurant and room service areas.

You must know menus and specials, operate the POS system, and handle cashiering tasks. The role requires flexible, long hours and ability to stand, lift, and upsell items to guests.

Qualifications

• Experience in hotel or food service preferred.
• Ability to stand for long periods.
• Ability to lift/move up to 50 pounds occasionally or constantly to manage trays.

Responsibilities

• Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position.
• Have a thorough knowledge of menus and current specials in applicable outlets.
• Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.
• Pre-bus all tables removing soiled dishes after each course.
• Be familiar with the operation of the P.O.S system.
• Perform cashiering functions by closing checks and preparing end of shift paperwork.
• Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.
• Ensure that tables and side stands are kept stocked, tidy and clean.
• Keep all beverages at least ¾ full (coffee, tea, soda, water, and lemonade).
• Breakdown trays of soiled dishes and linen in the dishroom according to established standards.
• Consistently upsell food, beverage and promotional items to guests.
• Receive and deliver food and beverage orders and collect payment.
• Ensure overall guest satisfaction.

Skills

Customer service

Food & beverage knowledge

Cash handling

Communication skills

Teamwork

Multitasking

Flexibility

Education

High School diploma or equivalent

Tools

POS system

Job description

Highgate Hotels in Hawaii seeks a friendly Server at The Ambassador Hotel of Waikiki, Tapestry Collection by Hilton. You will greet guests, take orders, and deliver food and beverages with accuracy, while maintaining the restaurant and room service areas.

You must know menus and specials, operate the POS system, and handle cashiering tasks. The role requires flexible, long hours and ability to stand, lift, and upsell items to guests.