Part Time - Server Assistant - Category 10

Opry Entertainment Group; Nashville (TN); Hybrid; USD 17,000 - 25,000; Part time

Benefits offered by this job

Free parking for employees

Job summary

Opry Entertainment Group in Nashville seeks a Server Assistant to support front-of-house staff and deliver exceptional guest service in a lively music and entertainment venue.

You will bus and reset tables quickly, assist with dining room operations, and maintain a clean, safe environment while adhering to health standards and brand SOPs. This role offers growth opportunities in a fast-paced hospitality setting.

Qualifications

• High school diploma or equivalent preferred.
• Experience in restaurant operations preferred.
• Effective interpersonal and verbal communication skills.
• Demonstrated team player and self-starter.
• Able to work peak times, including evenings, weekends and holidays.

Responsibilities

• Bus tables continuously throughout the shift and clear/reset within three minutes of guest departure.
• Communicate with service staff to meet guest needs and resolve concerns professionally.
• Handle trash and recyclables; keep receptacles clean and odor-free.
• Keep floors free of hazards; clean spills immediately and use floor signs.
• Report facility damage to management and maintain clean work areas.
• Adhere to quality standards, uniform, and personal appearance requirements.
• Follow health and sanitation procedures in all areas of the venue.
• Attend pre-shift meetings and perform opening/running/closing duties.

Skills

Interpersonal skills

Team player

Verbal communication

Availability evenings

Education

High school diploma

Job description

Server Assistant - Category 10 Nashville

#26-0206

Position Type

PART TIME

Job Description

FREE PARKING FOR EMPLOYEES

As a Server Assistant in our legendary music and entertainment venues, you'll deliver exceptional guest service and increase the efficiency and productivity of the front-of-house team. You'll clean and reset tables and maintain dining areas at a restaurant, bar, and live entertainment destination. As the ideal candidate you're efficient, reliable, and eager to grow in a fast-paced live music venue.

• Continually bus tables throughout the shift. Clear and reset tables within three minutes of guest departure.
• Communicate with service staff to quickly meet guest needs. Respond to concerns and resolve issues with a professional, positive attitude.
• Put all trash and recyclable products in proper receptacles. Make sure trash receptacles are clean and odor-free.
• Ensure floors are free of potential hazards. Clean all spills, moisture, debris, and other obstacles immediately. Use floor signs to caution guests and staff.
• Report damage to facility property, including furniture and fixtures, to management.
• Adhere to quality expectations and standards, including clean and professional uniforms and personal appearance.
• Maintain clean and orderly food service environment during and after service. Follow sanitation procedures required by health regulatory agencies in both public areas and back of house.
• Attend pre-shift meetings. Perform defined opening/running/closing duties.
• Model company service basics. Follow all corporate policies, safety and security procedures, and brand SOPs. Promptly report accidents, facility issues, or unsafe conditions to management.
• Perform other duties as assigned.

Requirements

Education

• High school diploma or equivalent preferred

Experience

• Experience in restaurant operations preferred

Knowledge, Skills and Abilities

• Effective interpersonal and verbal communication skills
• Demonstrated team player and self-starter
• Able to work during peak times, including evenings, weekends and holidays, to support business needs

Physical Requirements

Speak, hear, and use non-verbal cues to communicate with guests. Stand and walk for extended periods, while carrying items. Stand and walk for extended periods, including on uneven surfaces and while carrying items. Walk up and down stairs while navigating the venue. Regularly lift and carry up to 50 lbs., and frequently sit, kneel, bend, and reach to move goods. Manual dexterity for tasks such as using a computer and handling dishes.

Working Conditions

Restaurant/bar/live music environments subject to both kitchen and customer areas with large crowds and elevated noise levels.

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