Part-Time Server Assistant - Busser/Runner- Nubb's Lobster Shack

Cliff House Maine; Cape Neddick (ME); On-site; USD 19,286 - 27,552; Full time

Job summary

Cliff House Maine is offering an entry-level opportunity to learn the fundamentals of restaurant operations in a fast-paced, elevated dining environment. You will support the serving staff, help maintain prompt service and dining room cleanliness, contributing to guest satisfaction.

This role is ideal for students and newcomers; you will work as a Busser or Server Assistant, with opportunities to grow into Server or Bartender roles as you develop skills and confidence.

Qualifications

• Entry-level; hospitality experience preferred but not required.
• Must communicate clearly in English, both verbally and in writing.

Responsibilities

• Proactively support the restaurant team by clearing tables, napkins and refuse.
• Maintain dining room cleanliness by wiping tables and chairs and clearing debris from the floor.
• Deliver prompt service by resetting tables in a timely manner.
• Support the team while monitoring dining room activity.
• Collaborate with team to communicate guest needs or requests.
• Resolve guest complaints and contribute to guest loyalty.

Skills

Flexibility

Customer service

English fluency

Teamwork

Communication

Positive attitude

Job description

Exciting entry level opportunity to learn the fundamentals of restaurant operations in a fast paced, full-service, elevated dining environment. Students and new to the industry applicants encouraged to apply. You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for supporting the serving staff, ensuring prompt service and overseeing dining room cleanliness to ensure guest satisfaction.

Pay: $17 per hour

Responsibilities

• Proactively supports the restaurant team by clearing tableware, napkins and refuse from tables.
• Ensure restaurant cleanliness by wiping down tables and chairs, and clears debris from floor and surrounding area.
• Deliver prompt service by resetting tables in a timely matter.
• Proactively support the restaurant team while monitoring dining room activity.
• Collaborate with team members to communicate any special needs or guest requests.
• Utilize the freedom to go beyond and take initiative to resolve guest complaints and create loyalty.

Qualifications

• Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
• Experience. Previous work or volunteer experience passionately providing service to others preferred, but not required.
• Knowledge. Familiarity of restaurant terminology and food service techniques required.
• People Person. The best part of serving others is creating experiences for them that go beyond the expected.
• Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing.
• Passion. As a Busser or Server Assistant, we are looking for someone who wants to grow and develop their talents into the role of a Server or Bartender and beyond; someone who actively works and educates themselves towards that goal.

Needed Attributes
Employees must fulfill their performance standards for this position and comply with policies, rules and procedures of the Hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the Hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other Hotel Officials.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.